Getting Started
Do I need a credit card to start the free trial?
Nope — no credit card required. Sign up, explore everything, and only enter payment details if you decide Studio Lifesaver is right for you. You've got 14 days to try it out, before you ever enter your card info.
How long does it take to get set up?
Most photographers are up and running within a day. If you're migrating from another CRM, our team handles the heavy lifting for you — so you can be fully operational without the usual setup headache.
Is there a contract or can I cancel anytime?
No contracts, no commitments. Cancel anytime with no questions asked and no cancellation fees. We'd rather earn your loyalty every month than lock you in. When you cancel, you'll still have access to the app through your current subscription period.
Migration
Can I migrate my data from HoneyBook, Dubsado, or Sprout Studio?
Yes — and we'll do it for you, for free. Whether you're coming from HoneyBook, Dubsado, Sprout Studio, or anywhere else, our team migrates your workflows, templates, client data, and contracts so nothing gets left behind.
How long does migration take, and do I have to do it myself?
You don't have to do a thing. Just reach out to our team, tell us where you're coming from, and we'll handle the entire migration. Most transfers are completed within a few business days with zero downtime for your business.
Will I lose my workflows and templates when switching?
Not a chance. Your workflows, email templates, contracts, and client data all come with you. Our migration process is specifically designed to preserve the systems you've already built — you just get to run them in a better home.
Pricing & Value
What's included in the free trial?
Everything. Your 14-day trial gives you full access to all PRO features — social media scheduling, sales tax calculations, team management, contracts, invoicing, workflows, and more. No feature gates, no watered-down version.
What's the difference between Starter and Pro?
Starter includes everything you need to run your business with up to 10 client galleries, 50 GB storage, and 2 connected social accounts. Pro removes all limits — unlimited galleries, unlimited storage, and unlimited social accounts. Both plans include CRM, invoicing, scheduling, and all business management tools.
What happens to my galleries if I downgrade from Pro to Starter?
Your existing galleries will remain accessible, but you won't be able to create new ones until you're under the Starter limit (10 galleries, 50 GB). You can delete galleries to free up space. Social favorites marked for posting are preserved even if a gallery is deleted.
Can I upgrade or downgrade my plan at any time?
Absolutely. You can change your plan at any time from your Account settings. Upgrades take effect immediately and you'll be charged the prorated difference. Downgrades apply at the end of your current billing cycle.
How does Studio Lifesaver compare in price to HoneyBook or Dubsado?
Studio Lifesaver PRO is $55/month and includes features that would cost you $129/month on HoneyBook's Premium plan. Dubsado's Premier plan is also $55/month — but doesn't include social media scheduling, sales tax calculations, client galleries, or team management. You get more for the same price or less.
Trust & Support
Is my client data secure?
Yes. All data is encrypted and stored securely in the cloud. We take the privacy of your client information seriously, and we never sell or share your data with third parties.
What kind of support is available if I get stuck?
Real humans, always. Whether you reach out by chat or email, you'll hear back from an actual person who knows the platform — not a bot with a canned response. We're here to help you succeed, not just troubleshoot.
How often are new features released?
Weekly. Studio Lifesaver ships new features and improvements every week, driven directly by feedback from our community of photographers. If you ask for something, there's a good chance it shows up in the next release.