Terms of Service

Last updated March 2026

Welcome to Studio Lifesaver Social. These Terms of Service ("Terms") govern your access to and use of our website, software, and services (collectively, the "Services") provided by Studio Lifesaver LLC ("we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SERVICES. BY CREATING AN ACCOUNT OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.

1. ACCEPTANCE OF TERMS

By registering for, accessing, or using our Services, you represent that:

• You are at least 18 years old or have reached the age of majority in your jurisdiction
• You have the legal capacity to enter into these Terms
• You will use the Services in compliance with these Terms and all applicable laws
• All information you provide is accurate, current, and complete

2. DESCRIPTION OF SERVICES

Studio Lifesaver Social provides a comprehensive business management platform designed for professional photographers, including:

• Photo Management: Upload, organize, and store photography session images
• AI-Powered Auto-Tagging: Automatic image analysis and tagging using Amazon Rekognition
• Social Media Publishing: Schedule and publish content to Facebook Pages and Instagram Business accounts
• Content Generation: AI-assisted caption and hashtag suggestions
• Session Tracking: Manage photography sessions, clients, locations, and vendors
• Calendar Integration: Connect with Google Calendar to manage your photography schedule and prevent double-booking
• Location Services: Use Google Places API to search and select session locations with complete address details
• Client Booking: Allow clients to book sessions directly through your public booking page
• Contract & Invoice Management: Send proposals, contracts, questionnaires, and invoices to clients

4. USER CONTENT AND INTELLECTUAL PROPERTY

4.1 Your Content Ownership

You retain all ownership rights to the photos, captions, and other content you upload to our Services ("Your Content"). We do not claim any ownership over Your Content.

4.2 License Grant to Us

By uploading Your Content to our Services, you grant Studio Lifesaver LLC a limited, worldwide, non-exclusive, royalty-free license to:

• Store Your Content on AWS S3 cloud infrastructure
• Process Your Content through Amazon Rekognition for AI tagging
• Display Your Content within your account interface
• Publish Your Content to your connected social media accounts (Facebook, Instagram) at your direction
• Generate presigned URLs for Instagram/Facebook image access during posting
• Perform necessary technical processing (format conversion, compression) to provide the Services

This license exists solely to enable us to provide the Services to you and terminates when you delete Your Content or close your account.

4.3 Prohibited Content

You may not upload or share content that:

• Violates any laws or regulations
• Infringes on intellectual property rights of others
• Contains viruses, malware, or harmful code
• Is defamatory, obscene, pornographic, or offensive
• Promotes violence, discrimination, or illegal activities
• Violates the privacy rights of others
• Impersonates any person or entity

5. SOCIAL MEDIA INTEGRATIONS

5.1 Third-Party Platform Connections

Our Services integrate with Facebook and Instagram through their official APIs. By connecting your social media accounts:

• You authorize us to access your Facebook Pages and Instagram Business accounts
• You grant us permission to publish content on your behalf
• You remain responsible for all content posted to your social media accounts
• You must comply with Facebook's and Instagram's Terms of Service and Community Guidelines

5.2 Platform Changes and Limitations

Facebook and Instagram may change their APIs, policies, or features at any time, which may affect our Services. We are not liable for:

• Changes to social media platform APIs that affect functionality
• Content rejected or removed by social media platforms
• Account suspensions or bans by social media platforms
• Rate limits or posting restrictions imposed by platforms

5.3 Disconnecting Accounts

You may disconnect your social media accounts at any time through the Profiles section. We will immediately revoke access tokens and stop posting to disconnected accounts.

6. SUBSCRIPTION AND PAYMENTS

6.1 Subscription Plans

We offer various subscription tiers with different features and limits. Current pricing and features are available on our website and within the application.

6.2 Payment Processing

All payments are processed securely through Stripe. By subscribing, you agree to Stripe's Terms of Service available at https://stripe.com/legal.

6.3 Billing and Renewals

• Subscriptions automatically renew at the end of each billing period
• You will be charged at the then-current subscription rate
• You may cancel your subscription at any time through your account settings
• Cancellations take effect at the end of the current billing period
• We do not provide refunds for partial billing periods

6.4 Price Changes

We reserve the right to change our subscription prices with 30 days advance notice. Continued use of the Services after price changes constitutes acceptance of the new pricing.

7. THIRD-PARTY SERVICES

Our Services rely on the following third-party providers:

We are not responsible for the actions, policies, or services of these third-party providers. Your use of third-party services is subject to their respective terms and privacy policies. Changes to third-party service availability, pricing, or terms may affect our Services without prior notice.

8. ACCEPTABLE USE POLICY

You agree not to:

• Use the Services for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Services or servers
• Use automated means (bots, scripts) to access the Services without authorization
• Reverse engineer, decompile, or disassemble any part of the Services
• Remove or modify any copyright, trademark, or proprietary notices
• Use the Services to spam, harass, or send unsolicited communications
• Violate the acceptable use policies of AWS, Facebook, Instagram, or other integrated services

9. DATA BACKUP AND SECURITY

9.1 Your Backup Responsibility

IMPORTANT: While we use secure cloud storage, you are solely responsible for maintaining your own backups of your photos and data. We are not liable for any loss, corruption, or deletion of Your Content.

9.2 Security Measures

We implement industry-standard security measures including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of data at rest on AWS S3
• Secure authentication and password hashing
• Regular security updates and monitoring

9.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if you suspect unauthorized access to your account.

10. DATA RETENTION AND DELETION

10.1 Active Account Data

While your account is active, we retain:

• Photos stored on AWS S3 until you delete them
• Session information, tags, and metadata
• Social media account connections and posting history
• Account settings and preferences

10.2 Account Termination

When you close your account or it is terminated:

• Your photos are permanently deleted from AWS S3 within 30 days
• Social media account connections are immediately revoked
• Personal information is deleted as outlined in our Privacy Policy
• We may retain anonymized usage data for analytics

10.3 Legal Retention

We may retain certain data longer if required by law, to comply with legal obligations, resolve disputes, or enforce our agreements.

11. DISCLAIMERS AND LIMITATIONS OF LIABILITY

11.1 Service Availability

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee:

• Uninterrupted or error-free service
• Accuracy of AI-generated tags or content suggestions
• Successful publication to social media platforms
• AWS infrastructure availability or performance
• Compatibility with all devices or browsers
• Accuracy of tax calculations or compliance with all jurisdictions
• Successful delivery of emails, notifications, or reminders
• Accuracy of data synced to or from QuickBooks or other integrations

11.2 AI-Generated Content

AI-generated tags, captions, and suggestions are provided for convenience only. They may contain errors, inaccuracies, or inappropriate content. You are solely responsible for reviewing and approving all content before publication.

11.3 Financial and Tax Features

Our invoicing, payment, and tax calculation features are tools to assist your business operations. You acknowledge and agree that:

• Tax calculations are estimates and may not reflect all applicable taxes in every jurisdiction
• You are solely responsible for collecting and remitting all applicable taxes
• Invoice amounts, payment processing, and financial reports should be verified by you or a qualified professional
• QuickBooks sync may result in data discrepancies that require manual correction
• Payment processor errors, chargebacks, and disputes are subject to Stripe's policies, not ours

11.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STUDIO LIFESAVER LLC SHALL NOT BE LIABLE FOR:

• Loss or corruption of Your Content, photos, or data
• Unauthorized access to or use of your account
• Errors, omissions, or inaccuracies in AI-generated content
• Social media platform actions (content removal, account suspension, etc.)
• Third-party service failures (AWS, Facebook, Instagram, Stripe, QuickBooks, TaxJar, SendGrid)
• Lost profits, revenue, or business opportunities
• Indirect, incidental, consequential, or punitive damages
• Tax penalties, interest, or liabilities arising from incorrect tax calculations
• Missed appointments, scheduling conflicts, or notification failures
• Payment processing errors, chargebacks, or failed transactions
• Data sync errors between our Services and integrated platforms

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

12. INDEMNIFICATION

You agree to indemnify and hold harmless Studio Lifesaver LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: (a) Your Content; (b) your use of the Services; (c) your violation of these Terms; (d) your violation of any rights of another party; (e) your violation of any applicable laws; (f) your failure to collect or remit applicable taxes; (g) disputes with your clients regarding invoices, payments, or services; or (h) your misuse of data synced to third-party platforms.

13. TERMINATION

13.1 Termination by You

You may terminate your account at any time by:

• Contacting us at hello@studiolifesaver.com
• Canceling your subscription through account settings

13.2 Termination by Us

We may suspend or terminate your account if:

• You violate these Terms or our Acceptable Use Policy
• You fail to pay subscription fees
• Your account is inactive for an extended period
• We are required to do so by law
• Continuing to provide Services would create legal or security risks

13.3 Effect of Termination

Upon termination, you will lose access to your account and all content. We will delete Your Content as outlined in Section 10. Sections that by their nature should survive termination (including liability limitations, indemnification, and dispute resolution) will continue to apply.

14. CHANGES TO TERMS

We may modify these Terms at any time. We will notify you of material changes by email or through the Services at least 30 days before they take effect. Your continued use of the Services after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Services and close your account.

15. GOVERNING LAW AND DISPUTE RESOLUTION

15.1 Governing Law

These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict of law principles.

15.2 Dispute Resolution

Any disputes arising from these Terms or the Services shall be resolved through:

1. Informal Negotiation: Contact us at hello@studiolifesaver.com to attempt to resolve the dispute informally
2. Binding Arbitration: If informal resolution fails, disputes will be resolved through binding arbitration in Atlanta, Georgia
3. Class Action Waiver: You agree to resolve disputes individually and waive any right to participate in class actions

16. MISCELLANEOUS

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Studio Lifesaver LLC regarding the Services.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16.3 No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

16.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

16.5 Export Compliance

You agree to comply with all export laws and restrictions of the United States and other applicable jurisdictions.

17. CONTACT INFORMATION

If you have questions about these Terms or the Services, please contact us: